Whilst there may seem lots of words our terms and conditions of business are all about making our relationship with our clients transparent and protecting both parties. In all honesty we cannot remember a single event in the last 5 years where we had to refer to them so we hope by developing a very positive working relationship with you that if you do have an issue you just pick up the phone and we chat it through.
If you are booking an RYA Online course then these are subject to an additional statement addressing how we process your data as follows:
To enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.
Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.
Instructional support will be provided by Powerboat Training UK for a period of 12 months from the date of your course booking.
On completion of your course, your name, email, date of birth and address will be transferred to the RYA’s central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from www.ryainteractive.org.
Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org
Our normal Terms and Conditions of Business can be viewed from within the Menu system.
Updated 16th March 2020